VAEUN-Ⅳ

POLITICA DI RITORNO

I nostri prodotti della serie Varun possono accettare cancellazioni e un rimborso completo prima della spedizione.

Resi (se applicabile)
Innanzitutto Varun accetta la richiesta di reso, ma solo entro 14 giorni lavorativi dal ricevimento della merce.
Per richiedere un rimborso, la merce deve essere inizialmente inutilizzata. E la confezione deve essere originale. Inoltre, è necessario fornire anche una ricevuta o una prova di acquisto. Si prega di contattare il nostro servizio clienti prima di restituire per assicurarsi di inviare il pacco all'indirizzo corretto. Spedizione gratuita per i consumatori, non è necessario sostenere i costi di spedizione.

Se la merce ricevuta dal consumatore presenta problemi dovuti alla nostra qualità o per motivi di trasporto. Il consumatore può avviare una sostituzione senza considerare le condizioni di cui sopra, basta restituire la bicicletta elettrica come da noi richiesto, senza pagare alcuna spesa di spedizione.

Nota:
Va notato che gli ordini personalizzati o alcuni prodotti personalizzati non sono rimborsabili.

Rimborsi (se applicabili)
Dopo aver ricevuto la e-bike restituita, ti invieremo un'e-mail per avvisarti. Se il rimborso viene approvato, un credito verrà automaticamente applicato alla tua carta di credito o al metodo di pagamento originale, entro 3 giorni lavorativi.

Restituire
Segui i passaggi seguenti per restituire i prodotti acquistati sul sito web ufficiale di Varun Electric Bicycle entro 14 giorni lavorativi dalla consegna del nostro prodotto applicativo:
Contatta il nostro team di supporto per implementare il tuo reso e ottenere l'autorizzazione a inviare gli ordini di reso.
E-mail: support@varunbike.com
Stabilisci un'etichetta di consegna indirizzata a "Resi bici elettriche Varun".
Ricordati di utilizzare l'imballaggio originale per avvolgere il prodotto e assicurarti che il prodotto verrà restituito.
Se sei sicuro di voler restituire la merce, ti faremo sapere via email dove spedirla. Vi preghiamo di collaborare pienamente e di rispettare i nostri requisiti.
Dopo aver confermato che la merce ricevuta è in buone condizioni, il rimborso ti verrà confermato via e-mail entro 3 giorni lavorativi.

Cambio (se applicabile)
Se il prodotto ricevuto è danneggiato a causa del trasporto, lo riemetteremo gratuitamente. Se il danno complessivo supera il 50%, ti riemetteremo una bicicletta gratuitamente e ti forniremo immediatamente un numero di ordine di reso gratuito. Tutto quello che devi fare è contattare il corriere locale e fargli ritirare il pacco. Quando riceveremo il tuo reso, provvederemo immediatamente ad una nuova spedizione entro lo stesso giorno. Durante questo periodo non è necessario sostenere alcun costo.

Rimborsi tardivi o mancanti (se applicabile)
Se non hai ricevuto una notifica di rimborso, prova a controllare nuovamente il tuo conto dei pagamenti. E per favore contatta la compagnia della tua carta di credito. L'aggiornamento ufficiale del rimborso potrebbe richiedere del tempo. Successivamente, contatta la banca. Di solito è necessario del tempo di elaborazione prima che venga emesso il rimborso. "Se hai completato tutti questi passaggi senza ottenere il rimborso, contattaci all'indirizzo support@varunbike.com

✅ Verified Purchase

My relatives and friends, who are electric bike enthusiasts, consider this model not just a fantastic bike but also an excellent purchase. The delivery exceeded expectations, arriving quicker than anticipated. The assembly process was a breeze, with all necessary tools provided. One of the standout features is its comfort, largely due to the easily adjustable saddle. Additionally, the fat tires contribute to a smooth ride, effortlessly handling the bumpy streets in my area. On my initial outing, I covered 11 km across various terrains, including pavement, sidewalk, and grass, experimenting with all the gears.

The bike's 48V battery supports a commendable speed of up to 25km/h and showcases an impressive range. I put this to the test by riding 5 km on power levels 0 (no assist) and 1 (low assist) and concluded the journey with the battery still fully charged. The following day, I traveled 6 km using levels 2 and 3, and the battery indicator still read full. This bike's build is robust, tipping the scales at 34kg, with the battery accounting for a significant portion of the weight. I highly recommend this bike for taller individuals; standing at 5'9", I find it a perfect fit.

I received my bike about a month ago and found the setup process to be straightforward, getting it ready for a ride in under an hour. Yesterday marked my first journey on it, and it performed exceptionally well.

After comparing several e-bikes, this one satisfied all the criteria I sought in an electric bicycle. I embarked on my maiden voyage in chilly weather with some snow underfoot. The experience was delightful, and the pedal assist function proved efficient across its five settings. The Pedal Assist System (PAS) offers the flexibility of riding without pedaling or engaging in physical exercise while pedaling. Moreover, the LCD display was conveniently legible during the ride.

In terms of design and aesthetics, the bike stands out. Unlike many other models that feature externally mounted batteries and visible wiring, Ballistic has seamlessly integrated these components within the frame, resulting in a sleek and attractive design, particularly in black.

I decided to wait a bit before writing this review to truly assess the durability of this bike. It arrived promptly and assembly was straightforward. The assembly required only a few steps: mounting the seat, attaching the front tire, setting up the headlight, and fixing the handlebars. Impressively, all the necessary tools were included in the package. The bike is well-constructed, user-friendly, and impressively fast, thanks to its electric capabilities. The inclusion of disc brakes is a significant advantage, especially given the bike's speed. It also boasts excellent tire traction, proven by my successful ride through a snowstorm without any issues. This bike offers great value for its price, earning admiration for its uphill performance and stylish appearance. An added benefit is the option for a 2-year warranty, enhancing its appeal.

I acquired this e-bike on October 11, 2023, and it arrived by October 15, giving a clear expectation of the delivery timeframe. As a newcomer to the e-bike scene, I don't have much to compare it with, but after several rides taken by both myself and my husband, we are thoroughly impressed and in love with this bike. I managed the assembly on my own, which was straightforward, thanks in part to a very helpful instructional video. I've also customized it by adding a rack, a water bottle holder, a new seat, and a pouch. Riding through water and mud was a blast, despite getting quite dirty. The pedal assist feature has been fantastic for longer rides, and impressively, I've even managed to shed some weight while using it frequently. The battery recharges in about 3 hours, though it could extend to 4 or 5 hours if it's completely drained. From my experience, it's around 4 to 5 hours for a full charge. I'm definitely planning to purchase another one for my husband. Priced at around 1,299 euros at the time (though the price might have increased since then), I believe this bike is an excellent choice for first-time e-bike buyers. Overall, it's been a fantastic buy, and I hope this review helps someone. 🙏

The bike's quality and value for the price point are quite impressive. It's on the heavier side, which is typical for e-bikes. The packaging was exceptionally thorough, secured with numerous heavy-duty zip-ties, so be prepared with a razor knife, strong scissors, or wire cutters for unboxing.

Putting the bike together was pretty straightforward, thanks to clear instructional videos. Taking my time to ensure everything was done correctly, I completed assembly in less than 90 minutes. Even those new to bike assembly should find the process manageable, especially since all the required tools are provided.

The initial ride brought a bit of a surprise. I had the controller set to Level 1 for minimal assist and started pedaling, only to find the bike accelerating quickly. It turned out I was inadvertently twisting the right handgrip, which functions as a throttle, similar to a motorcycle. After adjusting to this feature, the ride went smoothly. You can select from assist Levels 1 to 5 for pedaling assistance or use the grip to cruise without pedaling. Level 1 offers a gentle boost, whereas Level 5 means the bike is practically doing all the work for you.

Another slight surprise was discovering that the bike simply coasts when you release the throttle, unlike a gas motorcycle that slows down. This, however, is something I anticipate getting used to very quickly.

Let customers speak for us